IT Business Analyst with over 5 years of experience translating user needs into clear requirements, wireframing, and prototyping for web and mobile applications. Brings strong stakeholder communication and cross-functional collaboration experience from working closely with developers and product managers to align design and functionality. Known for applying usability testing and design systems to improve user satisfaction and support structured solution delivery. Well suited to roles that require analytical thinking, process clarity, and a user-centered approach to business and technology needs.
San Francisco
Jan 2024 → Present
Summary
• Designed and developed user interfaces for over 15 applications, significantly improving user satisfaction and client feedback through requirements alignment.
• Collaborated closely with cross-functional teams, including developers and product managers, to ensure seamless integration of design and functionality.
• Strengthened stakeholder communication by working with client expectations and internal teams to deliver user-focused solutions.
• Used wireframing to structure interface ideas and support clearer decision-making during delivery.
• Drove prototyping efforts that helped validate design choices before implementation.
• Enhanced usability testing outcomes by refining interface details based on feedback from users and project teams.
San Francisco
Jan 2023 → Dec 2023
Summary
• Designed and developed user interfaces for more than 15 applications, supporting requirements clarity and improving user satisfaction and positive client feedback.
• Collaborated effectively with cross-functional teams, including developers and product managers, to ensure a smooth integration of design and functionality.
• Applied stakeholder communication to align user needs with delivery expectations and generate innovative design ideas and solutions.
• Used prototyping to validate concepts early and reduce gaps between user expectations and implementation.
• Contributed to usability testing discussions that helped refine interfaces and improve the overall user experience.
• Supported business analysis thinking by translating feedback into practical design adjustments for web and mobile applications.
San Francisco
Jan 2023 → Present
Summary
• Contributed to process support by handling assigned tasks and maintaining organized work output.
• Helped improve team collaboration through consistent follow-up and information sharing.
San Francisco
Jan 2022 → Dec 2022
Summary
• Supported project activities with a focus on documentation and clear task coordination.
• Assisted with stakeholder communication by organizing information and helping maintain workflow clarity.
Jan 2024 → Present
Summary
• Strengthened stakeholder communication by sharing information clearly across activities.
• Assisted with documentation and task organization to support ongoing work.
Jan 2021 → May 2022
Summary
• Supported team collaboration through assigned responsibilities and consistent follow-up.
• Contributed to process coordination by organizing tasks and maintaining workflow clarity.
ABC Highschool
San Francisco
High school diploma
Jan 2013
ABC School
San Francisco
Associate of Science
Jan 2007
English
Superior/Native
Spanish
Advanced Mid
Requirements gathering
Expert
Stakeholder management
Expert
Process mapping
Expert
Gap analysis
Expert
User stories
Expert
Acceptance criteria
Expert
Business process improvement
Expert
Agile methodology
Expert
R Programming
Expert
Data Mining
Expert
Empathy
Expert
Python
Expert
Spark
Expert
SAS
Expert
Data Analysis
Expert
SQL Server
Expert
Power BI
Expert
Excel
Expert
User-centered design
Expert
Wireframing
Expert
Prototyping
Expert
Usability testing
Expert
Design systems
Expert
Cross-functional collaboration
Expert
User experience
Expert
Visual design
Expert
Ref1
Company1
+26193304
Ref2
Company2
kopds@sad.asd
+2619084435
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